Privacy Policy
Last updated: May 15, 2026
This Privacy Policy describes how Pitch & Close ("we," "us," or "our") collects, uses, and shares information when you visit pitchandclose.com or use our services.
1. Information we collect
Information you provide. When you fill out a form on our site or contact us, we collect the information you share, including your name, company name, email address, phone number, city or service area, trade (HVAC, roofing, or both), and any additional details you choose to include.
Information collected automatically. When you visit our site, we and our service providers may collect:
- IP address and approximate location
- Browser type, version, and device information
- Pages visited, time spent, and navigation patterns
- Referring website
- Cookies and similar tracking technologies
2. How we use information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Improve our website, products, and customer experience
- Send relevant communications about our services
- Measure and analyze advertising performance
- Comply with legal obligations
3. Third-party services
We use third-party services that may collect or process information about you, including:
- Meta Pixel (Facebook): tracks website activity for advertising, analytics, and audience building
- Google Analytics: tracks website usage statistics
- Web3Forms: processes form submissions and forwards them to our team
- Vercel: hosts our website and provides edge analytics
Each provider operates under its own privacy policy, which governs its handling of your data.
4. Cookies and tracking
We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve performance. You can disable cookies through your browser settings, but some features of our site may not function properly as a result.
5. Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time.
6. Your rights
Depending on your location, you may have the right to:
- Access the information we hold about you
- Request correction or deletion of your information
- Object to certain processing of your information
- Withdraw consent for marketing communications
- Receive a copy of your information in a portable format
To exercise any of these rights, contact us at info@pitchandclose.com.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Children's privacy
Our services are intended for business owners and operators and are not directed to individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through our website or by email where appropriate.
10. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pitch & Close
Email: info@pitchandclose.com